Shipping policy

Shipping & Delivery Service Policy

Welcome to Unique Furniture And Mattress! We are committed to helping you bring your dream spaces to life. To ensure a smooth and seamless journey for your new furniture from our showroom to your home, please review our delivery guidelines and store pickup options below.

📍 Province-Wide Delivery (Ontario Only)

To maintain our high standards of care, we exclusively offer delivery services within the province of Ontario. We partner with trusted, professional delivery teams to guarantee your pieces arrive safely and efficiently. Please note that delivery availability and timelines may vary based on product size, destination within Ontario, and carrier schedules.

💰 Delivery Rates

Delivery fees are calculated based on your specific location and the details of your order. All delivery rates will be clearly displayed at checkout before you finalize your purchase. If you have any questions regarding rates or need assistance finding the best option for your home, our team is always happy to help.

🕒 Delivery Scheduling

Estimated delivery timelines will be provided at the time of your purchase. While we make every effort to meet these estimated dates, delivery windows are not guaranteed and can occasionally be affected by factors outside of our control (such as weather or traffic conditions).

📋 Customer Responsibilities

To ensure a successful delivery experience, we kindly ask that you:

  • Ensure Safe Access: Verify that paths, hallways, doorways, and stairwells are completely clear and wide enough for safe entry.

  • Confirm Your Details: Double-check that your delivery address and contact information are 100% accurate at checkout.

  • Be Present for Inspection: Make sure an authorized adult is available to receive, unpack, and thoroughly inspect the order at the time of delivery.

Please Note: This delivery service policy is subject to change without notice. Once items are safely delivered past your entrance, they are officially in your care.

🏪 Free In-Store Pickup Available

Want to skip the delivery fees and get your items faster? We welcome you to pick up your order directly from our showroom at absolutely no additional cost!

How It Works:

  1. Order Notification: Once your order is processed and ready for collection, our team will reach out to you directly to arrange a convenient pickup time.

  2. What to Bring: Please bring your order confirmation email and a valid government-issued photo ID when collecting your purchase.

  3. Need Preparation Times? If you have any questions about item availability, assembly status, or pickup prep times, feel free to give our store a call.

📞 Contact Our Team

If you experience any delivery-related issues, have questions about your shipment, or want to schedule a pickup, please contact us directly:

  • Store Address: 1456-A Dundas St E, Mississauga, ON L4X 1L4

  • Phone: (905) 306-0004

  • Email: uniquefurniture1456@gmail.com

Thank you for choosing Unique Furniture And Mattress to style your home!